Pricing and plansĪs a free product, Chrome Remote Desktop only comes in a single version. Splashtop also offers 24/7 live chat support, so for that reason, it comes out ahead in this department. Splashtop offers support by ticket, chat, or phone. Both companies also have a knowledge base and FAQ sections. Splashtop’s telephone support hours run from 7:30 AM to 5 PM (PST) and TeamViewer’s during local business hours across a wide range of countries. Splashtop and TeamViewer offer technical support by help desk tickets and limited-hours telephone support. SupportĪs it’s a free product, Chrome Remote Desktop doesn’t come with any support other than a link to a help document. TeamViewer’s interface offers the most features, and the app performed better than the others in terms of responsiveness, so it takes the points in the Performance category.

Splashtop did sometimes have a slight lag when screen sharing, though.

With both Splashtop and TeamViewer, mouse tracking and clicks were always registered straight away, and transferring files was also fast. Meanwhile, TeamViewer’s interface, while also being quite simple, offers a range of insights into the device to which you’re connecting.Īll three apps performed well in terms of responsiveness, i.e., how quickly changes on the remote device were mirrored on the host computer.Ĭhrome Remote Desktop was consistently within 0.25 seconds of the remote device. Splashtop’s user interface is simple and easy to use. But TeamViewer stands out by including a series of features that Splashtop doesn’t provide, like malware protection, remote data backup, and remote device monitoring for websites, servers, and networks. But TeamViewer’s feature list is more extensive, including things like custom branding, its own ticketing system, and integrations with external helpdesk and CRM platforms.Īs a free product intended for personal use, Chrome Remote Desktop doesn’t have any administration features.īoth Splashtop and TeamViewer have a long list of security features including encryption and device authentication. Splashtop and TeamViewer both have web consoles where you can manage users, connections, and permissions. Chrome Remote Desktop doesn’t have this type of functionality. Splashtop and TeamViewer both support text chat and session recording of the remote computer, but TeamViewer goes further with voice and video conferencing. Splashtop’s remote access software and Chrome Remote Desktop can connect to desktop computers from mobile devices, but not the other way around.Ĭollaboration tools are important for businesses that operate in different locations. desktop to desktop, desktop to mobile, mobile to desktop, and mobile to mobile. TeamViewer will support connecting from any device to any other device, i.e.

Splashtop and TeamViewer also support Windows, Mac, and Linux for desktops, and iOS and Android for mobiles. Splashtop and TeamViewer have more advanced features like remote printing, chat, and session recording.Ĭhrome Remote Desktop will work anywhere you can install the Chrome browser, and there are also separate apps for iOS and Android. You’ll be able to access files and applications on remote computers, but not much else. Because Chrome Remote Desktop is a free product offered by Google, it’s limited in the features it offers.

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